ERP PROGRAM MANAGEMENT & GOVERNANCE

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• Summary

  • We implement a set of best practices for measuring, managing and maintaining your business software all centered around 3 key objectives:

    • Delivering Consistent and Reliable Solutions and Service

    • Keeping Stakeholders Informed

    • Controlling Costs. 

  • Our Program allows for quickly installing Program Governance processes while providing Interim Management and gradually putting the company in self-sufficient, self-sustaining position to meet the objectives of the Company.
     

• Process:

  • Implement

    1. Measurements and Path to Sufficiency

       1. Project Mgmt Maturity 

       2. Money/Happiness Matrix

       3. Ticket KPIs

       4. Basic Reporting & KPIs

       5. Systems Roadmap

       6. Budgeting and Spend Tracking 

    2. ERP Steering Committee and Governance Process

    3. Scalable Staffing and Resourcing Model

    4. Project Budget, Scope, Resources and Timeline Management Procedures

    5. Self Sustaining process for building and maintaining Institutional Knowledge

  • Interim Services

    1. Project Management

    2. Regular Onsite Visits

    3. Helpdesk Status and Ticket Support

    4. Weekly, Monthly, Annual Budgeting, Resourcing and Planning

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